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PricewaterhouseCoopers Publishes the Third Annual Report on TDIC’s Employment Practices Policy and Compliance Monitoring

Report notes improvements in workers’ welfare and strengthened mechanisms and penalties over labour issues.

Abu Dhabi, 22 December, 2014: Tourism Development & Investment Company (TDIC), the developer of some of the major projects on Saadiyat including three iconic museums in the Cultural District, announces the release of the third annual PricewaterhouseCoopers (PwC) independent report. It was compiled based on year-long observations of TDIC and its contractors and subcontractors’ compliances with both TDIC’s Employment Practices Policy (EPP) and UAE Labour Law. 

As a result of TDIC’s ongoing efforts, PwC, the leading global audit firm, noted that in 2014, it was “able to identify more detailed and specific insight and information on EPP implementation and enforcement issues,” and “this is an outcome of the cumulative knowledge built up from our previous monitoring work, the increased focus on EPP implementation and enforcement by TDIC and the subsequent improved quality and availability of documentary evidence within TDIC and its contractors relating to the areas covered by the EPP.”

His Excellency Ali Majed Al Mansoori, TDIC’s Chairman, said: “We are particularly pleased with PwC’s observations that TDIC has enhanced levels of governance over EPP activities and focused on achieving increased levels of worker welfare standards. We have worked hard over the past years on the enhanced enforcement actions for contractors and subcontractors and the findings demonstrate our continued commitment to worker welfare.”
PwC interviewed 1,050 workers, representing 14.4 per cent of the average monthly worker population on Saadiyat. While none of these workers are employed by TDIC, they work for contractors developing TDIC projects. Contractors were notified by PwC on the same day that interviews would be occurring with workers, ensuring results could not be influenced by the contractors. PwC has 21 years of experience in social compliance monitoring globally, and operated independently of TDIC management, reporting ultimately to the audit committee of the board.

The report attested to some of the considerable progress TDIC has made in ensuring that workers are treated with respect and dignity. On the most important issue, the safety and comfort of workers, TDIC is pleased that 100% of workers have health insurance, and that the rate of “near misses” – a recognized industry safety standard is very low when compared to global industry standards.  To ensure worker comfort, TDIC provides door-to-door laundry services, daily cleaning of rooms, and enhanced recreational facilities in the world-class Saadiyat Accommodation Village. TDIC has also made progress in securing the rights of workers, and the report notes that all workers have free access to their passports. 

“We have observed that TDIC has continued its commitment to enhancing standards of worker welfare by instigating a number of changes,” the report said.

The report also featured ongoing concerns, such as workers paying recruitment fees in their home countries. However, it noted that PwC representatives were able to examine the contracts between contractors and subcontractors, and their respective recruitment agents. That allowed PwC to note any breaches, such as documented proof of workers paying recruitment fees. The report acknowledged that when such breaches occurred, TDIC took firm measures that included financial penalties, as well as obliging concerned contractors to reimburse relevant workers. Even as PwC highlighted TDIC’s efforts to address this global issue, the report observed “as noted in our previous reports, the full resolution of the recruitment and relocation cost issue is beyond TDIC’s direct influence and also requires action outside of the UAE.”

The report also noted that TDIC’s ongoing efforts to provide comprehensive support to workers, while also delivering high-quality developments, has resulted in it being recognised as an industry leader in the region. PwC noted that a number of other organisations have approached TDIC to learn more about the company’s initiatives, with the aim of launching their own worker welfare programmes.

The observations made in the PwC report are currently being studied in detail by TDIC to fine-tune and upgrade existing measures and procedures to guarantee the welfare of workers. This is a regular review process aimed at maintaining the highest standards for workers at TDIC’s world-class Saadiyat Accommodation Village.

TDIC will use the report to continue to strengthen its own monitoring and enforcement capabilities regarding the contractors it employs for its projects on Saadiyat Island. TDIC’s immediate upcoming focus will be introducing its new EPP implementation and enforcement model, expected in early 2015. TDIC will also use the report to extend its stakeholder and partner outreach, and will seek to work with partners to address issues that TDIC cannot resolve directly, such as recruitment fees. 


About Tourism Development & Investment Company (TDIC)    

Tourism Development & Investment Company (TDIC), established in 2006 and fully owned by Abu Dhabi Tourism & Culture Authority, is a master developer of major tourism, cultural and residential destinations in Abu Dhabi.
These include Saadiyat, a natural island ten-minute drive from downtown Abu Dhabi featuring luxury resorts, championship beachfront golf courses, sophisticated residential communities, retail destinations and cultural institutions - designed by world-renowned Pritzker Prize-winning architects - such as Zayed National Museum, Louvre Abu Dhabi and Guggenheim Abu Dhabi. TDIC is also developing Desert Islands, a heritage-based tourism destination composed of eight islands - Sir Bani Yas Island, the historical Dalma Island and the previously unexplored Discovery Islands.
TDIC has built a strong reputation among international industry players for its compelling value proposition, transparency of business approach and ability to deliver. The company has been awarded a high investment grade rating of AA by top credit rating agency Standard & Poor’s This rating reflects TDIC’s strong financial position and supports the company’s credit worthiness to investors, lenders and other market participants.
By creating investment partnerships and joint ventures, TDIC’s developments are helping to support the Emirate’s evolution into a world-class destination for tourists, businesses and residents. TDIC offers significant employment and vocational training opportunities for Emiratis keen to enhance their careers and professional qualifications.
For further information, please visit http://www.tdic.ae.